Tenants

If you are just joining us as a Red Ridge Tenant, Welcome to the family!

At Red Ridge we pride ourselves on being local experts who take care of our tenants. Whether its local area knowledge, our local handyman to fix any issues or assistance working out your council tax and bills. We are here to help, and that’s why our tenants stay with us!

Don’t forget to pop in to the office and say hello for a cuppa and a chat.

Why Red Ridge?

We are local and experienced

We are a locally owned and operated Newcastle-based letting company. We have excellent local knowledge and many years experience of offering high quality, well-maintained properties letting to students and professionals.

Popular letting areas

Red Ridge offer properties in Heaton, Sandyford, Shieldfield and Gosforth. All are popular with both students and professionals alike owing to their proximity to the city, as well as accessible transport links.

Great prices, great properties

All of our houses are double glazed, with central heating, modern fitted kitchens (most with dishwashers), burglar alarms, phone and broadband connections, double bedrooms, and bathrooms fitted with showers. Most properties come fully furnished, from kitchen white goods to bedroom furniture, and all are reasonably priced!

Meet our staff

The staff are a friendly bunch who are happy to help with any queries you may have before, during or after your time with us. Don’t be afraid to ask anything!

How to book a viewing

Search through our properties, and find the ones you’d like to take a closer look at. Then, either send us a message through the ‘contact us’ button, or give us a call on 0191 228 9833.

See you soon!

Professionals

Red Ridge offer both full properties and room-by-room all-inclusive house-shares for professionals, in some of the most popular areas of the City. So whether you have a full group and would like a property to yourselves, or you just want to rent a room in a property – get in touch!

Deposits

Deposit is one month’s rent with a UK homeowner as guarantor. Can’t get a guarantor? Don’t worry! Let us know, and we will contact the landlord to discuss your options!

References

When signing the contract, you’ll need to provide both employment and previous landlord details. All tenancies are subject to satisfactory reference checks.

Contract Length

Our standard contract length is 12 months. If you’d like to remain in the property after the initial 12 months, just get in touch, and we can sort out an extension. Need something a little shorter? Just ask! We may have rooms available where the landlord will accept a shorter tenancy term.

Maintenance

All repairs are reported by email to Red Ridge, and our dedicated team of trade professionals will ensure all required work is carried out as quickly as possible. We even have an out of hours number, where you can report urgent issues on evenings or weekends.

Utilities

All of our room-by-room house-shares include ALL bills, so you don’t need to worry about paying anything but your rent each month! We also offer bills-inclusive packages on a lot of our one and two-bed apartments.

Students

We have a wide range of properties, from one-bed apartments to nine-bed houses, located in some of the most popular student areas in Newcastle. No matter what your specifications are, just let us know, and we will use our expert local knowledge to find the perfect place for you and your friends!

Guarantors

Students renting a property through Red Ridge are required to have a guarantor. The guarantor must be a UK homeowner, and provide photographic ID alongside a completed form in order to guarantee the rent. For more information on guarantors, or to take a look at the guarantor form and obligations, just get in touch.

Rent Payments

Your first month’s rent is required to be paid prior to your move in date. After that, rent can be paid monthly, but most students pay termly when they receive their student loan. For termly payment dates and amounts, drop us an email.

Deposits

Deposit amount is one month’s rent, with a UK homeowner as guarantor. This is protected and held through the Deposit Protection Scheme for the duration of the tenancy.

Maintenance

All repairs are reported by email to Red Ridge, and our dedicated team of trade professionals will ensure all required work is carried out as quickly as possible. We even have an out of hours number, where you can report urgent issues on evenings or weekends.

Safety and Security

All of our properties are frequently inspected to ensure they meet all the necessary regulations. Each one is fully alarmed, and feature double lock front doors. When you move in, we provide all students with a welcome pack, which gives advice on all aspects of keeping your property safe and secure.

Utilities

With most student properties, utilities such as gas and electric are not included in your rent price. We are happy to advise you on how to set up your accounts, and will even recommend some of the best companies! If you’d like to include a bills inclusive option to your price, just ask – we work closely with Unihomes on all-inclusive packages, to ensure the most stress-free student experience.